Product Engineer Specialist
Plugin TalentsSaudi Arabia
Posted December 22, 2025
Full Time
About the Company
Plugin Talents is a leading IT and software recruitment firm that has served over 100 clients across three countries for more than five years, delivering top‑skilled talent for fintech, banking, mobile, and software development sectors. Leveraging deep technical expertise, the company matches business needs with human solutions, ensuring cultural fit and rapid project execution. In addition to placement, Plugin Talents offers tailored training programs in backend, frontend, iOS, Android, DevOps, data security, and testing, having trained over 500 professionals in Egypt and the Middle East. Their comprehensive portfolio—spanning HR projects, IT services, software development, and consulting—sets them apart as a one‑stop partner for organizations seeking both talent acquisition and skill development.
Job Description
The Product Engineer Specialist will review and update documentation, handle complaints reports, submit monthly reports, and provide day-to-day support for Live Chat and tickets handling.
Requirements
- Bachelor's degree in any field
- 1-3 years of experience in customer care role
- Proficiency in English and Arabic
Benefits
- Full-time position
- Regular hours of work and days (Sunday through Thursday, 8:00 a.m. to 5 p.m.)