Customer Success Manager

We're hiring for a Customer Success Manager (CSM) at Pluralsight. The CSM will engage, retain, and enable customers to fully utilize the platform to achieve their desired business outcomes. Key responsibilities include driving the Pluralsight Client Engagement Model, taking full ownership of accounts from onboarding to renewal, and anticipating customer needs and mitigating risks.

Requirements

• Minimum 5 years of related experience or 3+ years with an advanced degree
• Experience in progressive customer success or similar field
• Experience supporting global enterprise customers on SaaS and On-Premises solutions

Benefits

• Competitive compensation
• Bonus eligibility
• Comprehensive medical coverage
• Unlimited PTO
• Wellness reimbursement
• Professional development funds