Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
Requirements
- Customer Focused
- Managing Risk
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Accuracy and Attention to Detail
- Addressing Customer Needs
- Banking Products
- Digital Awareness
- Effective Communications
- Fraud Detection and Prevention
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Understanding Customer Needs
Benefits
- Medical/Prescription drug coverage
- Dental options
- Vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match
- Pension
- Stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance
- Wellness program