The Business Experience & Planning Advisor role is responsible for assessing, prioritizing and implementing Enterprise Architecture process improvement opportunities, with impacts across the Technology organization. This role requires planning, analysis, problem-solving, communications and leadership skills.
Requirements
- Process Analysis
- Lean Six Sigma or other process-improvement framework(s)
- Deep experience creating process flows from documents or meeting content
- Software development concepts, specifically Agile and automation
- Ability to identify and assess process weaknesses
- Tools
- Power Automate
- Visio
- Dashboard tools including Tableau and Power BI
- MS Excel, PowerPoint, Word
- Communication & Influence
- Ability to translate stated needs into customer-friendly process changes
- Strong written and verbal communication skills
- Comfortable with presenting process change details to multiple levels of managers
- Proven ability to influence decisions without direct authority
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match, pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level
- and years of service
