Lead Teller

Lead Teller position at PNC's Retail Branch organization in Dayton, OH, coaching and mentoring tellers to deliver a unique customer experience and identify banking opportunities. Responsibilities include processing customer interactions, educating customers on financial alternatives, and coaching tellers in customer service and sales skills.

Requirements

• Coaches and mentors tellers by example to deliver a unique customer experience
• Processes a variety of customer interactions
• Educates customers on alternatives available for their financial interactions
• Identifies banking opportunities during customer interactions and refers as appropriate

Benefits

• Medical/prescription drug coverage with Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance
• Wellness program with financial incentives
• Maternity and/or parental leave
• 11 paid holidays each year
• 9 occasional absence days each year
• 15-25 vacation days each year