Personal Banker

As a Personal Banker within PNC's Retail Branch Banking organization, you will be based in Sandusky, OH. You will acquire and deepen the branch customer base through proactive sales and service activities, and manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.

Requirements

• Acquires and deepens the branch customer base through proactive sales and service activities
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing
• Collaborates with ecosystem partners to grow customer's share of wallet
• Positions PNC solutions to drive new revenue and customer loyalty
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process
• Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions
• Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively
• Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits

Benefits

• Medical/prescription drug coverage
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance
• Wellness program with financial incentives
• Paid time off
• Maternity and/or parental leave
• 11 paid holidays each year
• 9 occasional absence days each year
• 15-25 vacation days each year
• Group benefits