The Salesforce Business Systems Analyst will assist in managing the technologies and processes that make our account management and support teams more effective. Your work will be varied and challenging, including process and business analysis, CRM management, marketing automation, sales enablement, quantitative analysis, technology evaluation, and team education.
Requirements
- 3–5+ years of Salesforce development experience
- Strong hands-on experience with Apex, Triggers, and Flows
- Proficiency in web technologies such as HTML, JavaScript, Ajax, and XML
- Experience working across Salesforce platforms
- Salesforce Certified Administrator credential or equivalent practical experience
- Familiarity with marketing automation tools, particularly Salesforce Marketing Cloud
- Experience with telephony systems, including IVR setup and CRM integrations
Benefits
- Competitive Pay: Market-leading salary with regular reviews and comprehensive health insurance
- Career Advancement: Structured development programs, certifications, promotion tracks, and access to an educational reimbursement program
- Work-Life Balance: 18 holidays, and hybrid work options in a supportive environment
- Support for Your Work: Company provided Mac equipment and monitor, and a one-time home office reimbursement