At PointClickCare our mission is simple: to help providers deliver exceptional care. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
Requirements
- Primary point of contact to facilitate with the daily monitoring, assessing and reporting of security incidents from the SIEM platform.
- Manage processes relating to the installation, maintenance and operation of security infrastructure including SIEM, anti-virus, DLP, PAM, IAM, etc.
- Proven experience with security software, such as: SIEM, Vulnerability Scanning, Advance Endpoint Protection (Anti-virus/Anti-Malware), Privilege Access Management, Data Loss.
- Perform ad hoc threat risk assessment (TRA) on infrastructure and systems as well as cloud-based solutions and facilitate remediation tasks with other operational teams.
- Working technical knowledge of IT technical environments with a strong understanding of IP, TCP/IP, network administration protocols, Access Control methods, WAFs, Firewalls, and virtualized access control solutions (e.g., Network Security Groups).
- Understanding/working knowledge of Windows, Active Directory, Group Policy, DNS, and Apple operating systems.
- Assist with ongoing Vulnerability Management program to perform routine vulnerability scans and working closely with SaaS Operations and Corporate Technology teams to coordinate remediation of identified findings.
- Assist with the evaluation of security tools and processes in conjunction with Director, Security Operations. Recommend improvements to security tools, configurations, processes and policies. Report monthly security KPIs, change requests, incidents and threats/events.
- Provide advice and apply your experience to help tune alerting to reduce false positives.
- Actively assist with Security Incident Response process and support security investigations by documenting findings and root causes as and when needed, research and assess new threats and security alerts and determining relevance to company environments and staff.
- Work closely with key business groups across the organization to develop and maintain a proactive company-wide security presence.
- Act as a technical lead in security related projects/initiatives such as new security solutions to improve the overall security posture of PointClickCare.
Benefits
- Flexible Paid Time Off
- Retirement Plan Matching
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition
