PointClickCare is a leading health tech company that empowers employees to push boundaries, innovate, and shape the future of healthcare. We're looking for a Senior Application Engineer specializing in Salesforce Agentforce AI to architect and deliver state-of-the-art AI agents and automations that transform system workflows.
Requirements
- Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources.
- Experience creating intelligent process automations using tools like Power Automate or others.
- Solid experience creating test automations for Salesforce and other platforms.
- Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
- Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.).
- Proficient in DevOps processes and tools (e.g., Copado, AutoRabit).
- Proficient in GITHUB and troubleshooting standard versioning and DevOps issues.
- Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions.
- Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT).
- In-depth understanding of Salesforce data models, security, and governor limits.
- Excellent organization, critical-thinking and self-management skills.
- A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others.
- Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations.
- Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view.
- Proven experience as a great Intermediate Application Engineer.
- Certifications: Salesforce Certified Agentforce Specialist, Salesforce Certified Platform Developer I & II (required), Salesforce Advanced Administrator certification (required), Salesforce Certified Application/Systems Architect (desired).
- BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience).
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition
