Manager Service (Porsche Service Centre)

Porsche Singapore is seeking an experienced Service Manager to lead the Service function and ensure the consistent delivery of Porsche's premium service experience. The role is responsible for managing the Service team, driving operational performance, and acting as a senior escalation point for complex customer cases.

Requirements

• Bachelor's degree in Business, Marketing, Customer Service, or a related field
• Minimum 7-10 years of experience in Automotive Aftersales or Service Management
• Proven people leadership experience
• Demonstrated experience managing Service KPIs and commercial outcomes
• Strong knowledge of service centre operations, customer service, automotive technologies, and repair processes
• Advanced proficiency in Dealership Management Systems (DMS) and Aftersales tools
• Proactive, adaptable, and hands-on with a strong 'can-do' attitude
• Ability to work on a 5.5-day work week and be based at the Porsche Service Centre located in Tanjong Penjuru (2026)

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance