At Portless, we're redefining global delivery for e-commerce by shipping products directly from manufacturers in China to customers worldwide. As a Product Manager for Merchant Operations, you'll own the end-to-end merchant experience from onboarding to ongoing operations management.
Requirements
- E-commerce Operations Expertise: 3+ years of hands-on experience in e-commerce operations, inventory management, or merchant-facing product roles
- Order Management Experience: Deep understanding of order lifecycle management, routing algorithms, and exception handling in high-volume environments
- Inventory & Supply Chain Knowledge: Experience with inventory planning, demand forecasting, purchase order management, and inbound logistics workflows
- Merchant-Centric Mindset: Proven ability to understand complex merchant needs and translate them into intuitive product experiences
- Data-Driven Decision Making: Experience using operational data, merchant feedback, and performance metrics to drive product improvements
- Strategic-Boldness: Ability to think outside the box and drive innovative solutions in a dynamic, fast-growing environment
- Extreme Ownership: Demonstrated ability to take full accountability for results while working as part of a kind-and-caring team
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance