Sr Director IT
Ports AmericaSan Leandro, California, United States
Posted April 13, 2026
Full Time
About the Company
Ports America is a leading U.S. terminal operator and stevedore, managing cargo operations across more than 33 ports and 70 locations nationwide. With a century of experience, the company leverages a highly skilled workforce, comprehensive training programs, and cutting‑edge technology to deliver efficient, reliable service. Its extensive scale allows for dedicated resources—expert personnel, robust management, and best‑in‑class infrastructure—that smaller operators cannot match. Ports America’s focus on operational excellence and continuous improvement positions it as a trusted partner for shipping lines and logistics providers seeking dependable port solutions.
Job Description
The Sr Director IT is responsible for driving product development based on market & customer requirements. This role involves product development, implementation of internal and commercial customer projects, and managing team members.
Requirements
- Align Product strategy with company goals
- Define and manage the overall product vision, strategy, and roadmap
- Formulate product strategy (scalable, flexible, design rules to support existing and new customers)
- Identify key product features and functionalities based on ROI and market demands
- Drive development to meet product strategy requirements and delivery timeline
- Build and lead cross-functional teams
- Identify and pursue new business opportunities, partnerships, and revenue streams
- Monitor KPIs and ensure product-market fit
- Pursue new leads
- GOS & OCR
- CAP
- GOS Lite
- Quotes – Review & issue quotes
- Field all business development inquiries
- Identify requests for quotes and assess product vs. customization
- Interface with Development on hours
- Product Development Life Cycle
- Ideation and Research - Get user/customer feedback and market research
- Planning and Prototyping – Provide the roadmap and build a prototype based on the functional requirements, manage product feature vs customizations
- Design new cost-effective gates and disseminate to appropriate teams
- Testing and Quality Assurance - UL Certification and ongoing– (Kiosks & OCR Portals)
- Launch and post-launch optimization – monitor performance and continuous improvement based on user feedback
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
