Call Center Agent 1

Call Center Agent answers incoming calls from patients, responds to inquiries, manages complaints, and provides general information. Responsible for assisting patients over the phone and reminding them about appointments.

Requirements

• Strong phone and verbal communication skills
• Active listening, customer focus, and adaptability
• Ability to multi-task, set priorities, and manage time effectively
• ERP knowledge preferably SAP functional skills
• 1-2 years of experience
• Diploma in any related field
• Certificate in any related field