Senior IT Support Officer

The Senior IT Support Officer provides efficient and effective ICT Technical Support Service, diagnosing, resolving, and documenting hardware and software problems. Maintains the stable operation of in-house computer systems, including installing, configuring, troubleshooting, and maintaining hardware and software, and providing end-user support.

Requirements

• Minimum 8 year(s) working experience
• 5 year(s) relevant working experience
• Bachelor's Degree in Information Technology or Computer Science
• Profesional degree in CISCO
• ERP knowledge preferably SAP functional skills
• Knowledge of helpdesk system administration
• Knowledge and ability to troubleshoot hardware and software
• Knowledge of Hardware /software configuration, maintenance, procedure etc.
• Knowledge of computer applications and software processing