Member Services Associate
Power WellnessErie, Pennsylvania, United States
Posted May 20, 2026
Part Time
About the Company
Power Wellness, founded in 1996, is the nation's largest fitness center management company, guiding over 2,000 experts in operations, productivity, and membership growth for gyms across the country. We specialize in comprehensive management services, integrating medical-backed fitness programs to elevate member experience and operational efficiency. Our tech-savvy team tailors solutions that boost brand presence and community wellbeing while aligning with each center’s unique goals. Power Wellness is distinguished by its blend of industry scale, data-driven strategies, and a commitment to sustainable, health-centric growth.
Job Description
We improve life and we’re here to serve. Join our team of full time and part-time staff at LECOM Medical Fitness and Wellness Center. Our facility is managed by Power Wellness Management, a company that specializes in managing state-of-the-art medically integrated health and fitness centers. The part time Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.
Requirements
- High School diploma or GED preferred
- 1 year certificate from college or technical school preferred
- Minimum 6 months of related part time experience or part time training preferred
- 2-3 years of part time sales, reception and computer skills preferred
- CPR/AED certification required within 90 days of hire (provided by Power Wellness)
- Excellent inter-personal and communication skills
- Ability to multi-task and maintain a controlled and professional demeanor
- Proficient computer skills
Benefits
- Complimentary Membership for You and a Member of Your Household