Client Advisor at Prada Beverly Hills Rodeo Drive: provide exceptional customer experience, build long-lasting relationships, and promote luxury products.
Requirements
- Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request
- Capture Customer data into the Company CRM
- Work as a team player and partner with fellow colleagues
- Welcome and serve the customer providing an excellent in-store experience
- Be proactively engaged in cross selling
- Ensure to be up-to-date knowing fashion trends and competitors
- Prove Brand and product knowledge
- Deal effectively with customer complaints
- Ensure and maintain the shop floor and visual display high standard
- Contribute to ensure a high level of security and is attentive to prevent product thefts