Client Advisor, Prada Beverly Hills Rodeo Drive

Client Advisor at Prada Beverly Hills Rodeo Drive: provide exceptional customer experience, build long-lasting relationships, and promote luxury products.

Requirements

• Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request
• Capture Customer data into the Company CRM
• Work as a team player and partner with fellow colleagues
• Welcome and serve the customer providing an excellent in-store experience
• Be proactively engaged in cross selling
• Ensure to be up-to-date knowing fashion trends and competitors
• Prove Brand and product knowledge
• Deal effectively with customer complaints
• Ensure and maintain the shop floor and visual display high standard
• Contribute to ensure a high level of security and is attentive to prevent product thefts