Floor Supervisor Team Manager

We are seeking a dedicated Team Manager for the Floor Supervisors team to manage and oversee the Floor Supervisors, working closely with the Shift Managers to optimize work processes.

Requirements

• Provide coaching and mentoring to staff.
• Manage and support staff in line with Company’s Policies and Procedures, including supervision, absence management, disciplinary and grievance issues.
• Promote and support effective team working through good communication and regular team meetings.
• Identify individual and team learning and development needs and plan to meet these in conjunction with learning and development staff.
• Effectively identify and contribute to learning and development activities including meeting organizational targets.
• Ensure that all services are delivered within the framework core values and in line with the established Policies and Procedures and KPI’s.
• Supervise, organize, and check Floor Supervisor activities.
• Work closely with the Shift Manager/OCR department.

Benefits

• Competitive salary
• International work environment
• Opportunities for advancement to higher positions in online casino
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