Tier 1 Support Technician will serve as the first point of contact for technical support across customer sites, troubleshoot hardware and software issues, and document issues and resolutions.
Requirements
- Solid Windows OS knowledge
- Strong problem-solving skills
- Clear written and verbal communication
- Ability to work independently during evening hours
Benefits
- Employer-subsidized medical, dental, and vision insurance plans
- Dedicated vacation and sick leave
- Invaluable hands-on experience with cutting-edge robotics technology
- Collaborative culture where innovation thrives and your work has a real impact