General Manager

The General Manager is pivotal in overseeing the airport's overall operations and management, involving strategic planning, coordination of departments, and liaison with regulatory bodies and airline partners.

Requirements

• Oversee all operational aspects of the company, including ground handling, customer service, and maintenance
• Develop and implement strategic plans to enhance operational efficiency and customer satisfaction
• Manage and lead a diverse team of department heads and supervisors
• Liaise with airlines, airport authorities, and regulatory bodies to ensure compliance and effective collaboration
• Drive business growth through innovative service offerings and strategic partnerships
• Oversee financial management, including budgeting, forecasting, and financial reporting
• Ensure adherence to industry regulations and safety standards across all operations
• Handle crisis management and emergency response planning
• Foster a company culture focused on safety, quality service, and continuous improvement
• Manage customer relations and address escalated customer service issues
• Direct human resources activities, including recruitment, training, and performance management
• Stay informed of industry trends, advancements, and competitive landscape
• Represent the company in industry events, conferences, and public forums
• Lead initiatives to enhance sustainability and environmental responsibility in operations

Benefits

• Health, Dental, and Vision Insurance
• Retirement Savings Plan
• Paid Time Off
• 401(k)
• Commuter Benefits
• Employee Assistance Program