Wheelchair Supervisor- HNL Airport

The Wheelchair Supervisor leads and trains staff to deliver high-quality wheelchair services for passengers with mobility challenges, coordinates with airport departments, enforces service standards, and ensures passenger satisfaction and regulatory compliance.

Requirements

• Supervise the daily operations and activities of the wheelchair service team
• Ensure efficient scheduling of wheelchair attendants across various airport terminals
• Train and mentor wheelchair attendants on best practices and customer service excellence
• Manage and resolve any operational challenges or passenger complaints related to wheelchair services
• Collaborate with airport authorities and airline staff to coordinate seamless service delivery
• Oversee the maintenance, availability, and proper functioning of wheelchairs and mobility aids
• Ensure compliance with ADA regulations and airport/customer policies
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

Benefits

• 401(k) with matching
• health insurance
• dental insurance
• vision insurance
• life insurance
• paid time off
• growth opportunities