The Wheelchair Supervisor leads and trains staff to deliver high-quality wheelchair services for passengers with mobility challenges, coordinates with airport departments, enforces service standards, and ensures passenger satisfaction and regulatory compliance.
Requirements
- 18 years of age or older
- Eligible to work in the United States
- Communicate effectively in English (reading, writing, speaking)
- Proven ability to supervise teams effectively and handle challenging situations
- Minimum of 1 year of experience in a supervisory role within customer service or airport operations
- Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
- Effectively communicate with colleagues and clients, both in-person and through electronic means
- Pass a background check and drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Benefits
- 401(k) with matching
- Health, dental, vision, and life insurance
- Paid time off
- Growth opportunities
- Competitive pay scale