Product Ops Lead

Primer is a unified payment infrastructure company that needs a Product Ops Lead to own the operating model for the product organization, define product performance metrics, and set strategy and direction for product tooling. The role requires substantial experience in product operations, analytical capability, and comfort with ambiguity.

Requirements

• Substantial experience in a senior Product Operations, Chief of Staff, or equivalent role inside a B2B technology company
• Genuine analytical capability: you can work directly with data, build dashboards, and turn numbers into clear narratives without depending on a data team to do it for you
• Track record of creating systems and processes that people actually adopt and maintain over time
• Comfortable operating across Product, Engineering, and GTM without a clear lane
• Multi-quarter strategic thinking
• Highly autonomous in ambiguous environments
• Nice to have: experience in payments, fintech, or developer-facing infrastructure products

Benefits

• Competitive share options
• Uncapped holiday
• Co-working space access
• Workations & Company Retreat
• The best equipment for your role
• £500 towards your home office setup
• Generous learning budget
• Private Medical Insurance
• Additional perks and benefits (depending on location)