Customer Service Representative - June 2026 Start - Inbound Only

Join a team that makes a difference and help support Veterans through our inbound call center. We are looking for friendly, motivated individuals to assist with customer inquiries and provide excellent service with a positive approach.

Requirements

• Answer incoming calls and assist customers with their questions
• Provide excellent service with a positive approach
• Document call details in our systems
• Solve problems and help customers find solutions
• Work with a variety of people and build positive relationships
• Stay up-to-date on our processes and procedures
• Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved
• Have attention to detail and reliability
• Be able to adapt and work well in a team

Benefits

• Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97
• Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time
• Comprehensive health, dental, and vision
• Paid time off, paid sick time and paid holidays (11)
• 401(k) with employer matching
• Tuition assistance and employee support programs
• Paid training and all equipment provided
• Opportunities for advancement
• Friendly, business casual work environment