Merchandising Manager

The Marketplace & Merchandising Manager owns the performance, quality, and scalability of our online product catalog across all sales channels, including Shopify, Amazon, eBay, and Walmart. This role is responsible for accelerating time-to-market for new listings, ensuring competitive and profitable pricing, and delivering a consistent, high-quality brand experience across platforms.

Requirements

• Review Offer Competitiveness: Continuously evaluate our product offers against key competitors across all marketplaces to ensure we are competitively positioned on price, shipping, promotions, and value.
• Own Merchandising Decisions (Sales, Promotions, Discounts): Make data-driven decisions on sales, promotions, and discount strategies across channels.
• Set Team Priorities and Create Execution Tickets: Translate merchandising strategy into clear, actionable priorities for the Parts Specialist, Listings Specialist, QA Specialist, and A+ Content Lead.
• Review Marketplace Performance and Identify Improvements: Monitor performance across all marketplaces (Shopify, Amazon, eBay, Walmart), including revenue, conversion, visibility, and operational metrics.
• Evaluate and Approve New Product Onboarding: Review new products and inventory opportunities to determine readiness and priority for onboarding across Shopify and marketplaces.
• Technical Requirements: Knowledge Multi-Channel Marketplace Management (Shopify, Amazon, eBay, Walmart), Pricing Strategy & Competitive Analysis, Catalog & Listing Management, Performance Analytics & Reporting, Workflow & Ticketing Systems, Promotions & Discount Management, Marketplace Policies, Compliance & QA, Bonus: SEO & Content Optimization.

Benefits

• Flexible schedule with opportunities for growth
• Work remotely from the comfort of your own home
• Join a dynamic and passionate international team in the exciting world of coffee