IT Support Technician
Proactive Technology ManagementFerndale, Michigan, United States
Posted April 13, 2026
Full Time
About the Company
Proactive Technology Management offers a fun, team-based approach and a defined path for career development and personal growth.
Job Description
Proactive Technology Management is looking for an experienced IT professional to join their team as an IT Support Technician. The ideal candidate has broad IT knowledge, excellent customer service skills, and a strong grasp of the fundamentals of Networking, Office 365, Windows Desktops, Windows Servers, Active Directory, and Security.
Requirements
- 5+ years of experience in IT support
- 5+ years of experience with Office 365 and Windows Server
- 5+ years of experience with firewall troubleshooting (Sophos, Cisco, SonicWall, Watchguard)
- 5+ years of experience with network setup (installing AP's, switches, and firewalls)
- Extensive experience in virtualization and networking
- Above and beyond customer service
Benefits
- Full Medical Benefits
- 2 Weeks Paid Vacation
- Dental & vision insurance
- 401(k) matching
