We are seeking a Senior Community Manager to lead the global community vision and ecosystem across multiple game properties. The ideal candidate will have deep expertise in building, growing, and nurturing communities in the video game and/or entertainment industries.
Requirements
- 5+ years of experience building, growing, and managing communities for video games, live-service titles, or major entertainment franchises
- Proven ability to independently build community strategy and execute with minimal supervision
- Experience collaborating with or managing external community, social media, or influencer agencies
- Strong public-facing communication skills, including livestreaming, interviews, and written updates
- Deep understanding of gaming culture, player behavior, online community dynamics, and content ecosystems across Discord, Reddit, Twitch, YouTube, TikTok, and more
- Demonstrated ability to analyze player sentiment, synthesize insights, and translate feedback into actionable recommendations for development and publishing teams
- Experience supporting pre-launch through post-launch community efforts
- Strong cross-functional collaboration skills - especially with game development teams, creative teams, social teams, and publishing partners
- Comfortable representing the studio as an official spokesperson with clarity, authenticity, and professionalism
- High-energy, proactive self-starter with strong ownership mentality and ability to manage multiple projects across several game properties
Benefits
- Medical Coverage - health, dental, and vision
- Healthcare spending accounts, dependent care spending accounts, life and AD&D insurance
- 401(k) with an annual contribution by the Company
- Paid holidays and vacation, bereavement leaves, and parental leave