Blended Account for a Customer Service Representative Role in Makati City
Probe CXMakati, Philippines
Posted February 12, 2026
Full Time
About the Company
Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. A part of Probe Group, we enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, our solutions help unlock trapped CX value. We create meaningful interactions that exceed expectations through our digitally-powered, people-first approach. Rooted in a culture of diversity, accountability and respect, Probe CX designs scalable, end-to-end CX solutions by understanding the challenges of our clients, their employees and their customers. From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes. With over 40 years of experience building socially responsible and sustainable CX solutions, we are the partner of choice for next-generation driven CX.
Job Description
Probe Group is looking for a Blended Account for a Customer Service Representative Role in Makati City, with benefits including Maxicare HMO, work-life balance, career development, and more.
Requirements
- At least a high school graduate, college undergraduate, or graduate
- Must have at least 2 years BPO experience - preferably in Escalation or Customer Complaint
- Proficiency in English, both written and verbal
- Willing to work onsite in Makati
Benefits
- Day 1 Maxicare HMO + 1 Free Dependent
- People-First company (Work-Life Balance)
- Career Development & Advancement
- Performance Based and Program Based Incentives
- Yearly Salary Increase
- Financial Assistance
- Mental health support
- Paid Training
- Group life insurance
- Leaves encashment
- Gym Membership Discounts
- Recreational Rooms