Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. A part of Probe Group, we enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, our solutions help unlock trapped CX value. We create meaningful interactions that exceed expectations through our digitally-powered, people-first approach. Rooted in a culture of diversity, accountability and respect, Probe CX designs scalable, end-to-end CX solutions by understanding the challenges of our clients, their employees and their customers. From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes. With over 40 years of experience building socially responsible and sustainable CX solutions, we are the partner of choice for next-generation driven CX.
Open Positions
Contact Centre Operations Manager
Leadership experience, commercial wisdom, clear communication, and strategic thinking are required
Dayshift customer service representative in Taguig City
High school graduate, proficiency in English, and willingness to work onsite at The Curve BGC, Taguig City
Cantonese Speaking Customer Service Representatives | Day 1 HMO w/ free dependent
High school graduate or higher, speaks Business Cantonese, willing to work onsite
Blended Account for a Customer Service Representative Role in Makati City
At least high school graduate, 2+ years BPO experience, and proficiency in English
Blended Account in Eastwood Quezon City for a Customer Service Representative Role
High school graduate, English proficiency, willing to work on-site
Japanese Speaking Customer Service Representatives | Day 1 HMO w/ free dependent
High school graduate or higher, can speak Business Japanese, willing to work onsite
Workforce Reporting Analyst
1-3 years of experience in reporting or data analytics, proficiency in Excel and data visualization tools
Customer Experience Executive - BGC
Fast-paced metric-driven environment, interpersonal skills, communication skills
Customer Experience Executive
High school degree, 1-2 years of experience in customer service, and BPO experience
Customer Service Representative in Quezon City
High school graduate or higher, proficiency in English, and willingness to work on-site
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