Contact Centre Operations Manager
Probe CXWestern Australia, Australia
Posted April 23, 2026
Full Time
About the Company
Probe CX is a global business of 9000 team members, dedicated to delivering exceptional customer experiences through human expertise and technological excellence.
Job Description
At Probe Group, we're looking for a Contact Centre Operations Manager to lead our team in Western Australia, empowering people and delivering excellence in customer experience. The role involves fostering a high-performance culture, building lasting partnerships, and driving positive change in our contact centre.
Requirements
- Extensive experience in contact centre leadership
- Heart-Led Leadership
- Commercial Wisdom
- Clear Communication
- Strategic Thinking