Digital Technical Writer

Procom is seeking a Digital Technical Writer for a contract opportunity. The successful candidate will provide professional assistance to internal and external customers with technical communication projects, and maintain a high level of customer satisfaction.

Requirements

• Develop documentation methodology, frameworks, and techniques for producing technical communications
• Use effective project management to meet established deadlines
• Execute knowledge management, including producing content management and managing customer services content
• Develop and document standard policy, operating process/procedure, and customer service guidelines relating to IT support
• Assist in processing content requests, prioritization, and assignment of projects
• Prepare and assist with preparation, coordination, copyediting, and proofing of large and small proposals

Benefits

• Competitive compensation