Sr. Tools Architect

Procom is searching for a Sr. Tools Architect for a contract opportunity in Dallas, TX. The role will support the technologies deployed within the company and provide tool-related services for internal and external customers. The successful candidate will manage a small/medium-sized design team and design large complex architectures, strategies, and specific solutions.

Requirements

• Bachelor Degree in Computer Science or equivalent experience
• 10 - 15 years of relevant experience
• ITIL v3
• Exposure to Open Stack
• Project and/or supervisory experience
• Excellent verbal, written communication and presentation skills
• Experience with VoIP and QoS
• Experience with ITSM, network, storage, security, and cloud Management Tools
• Mobile Device Management – Zenprise/XenMobile
• Citrix Virtual Client Services and virtual application delivery
• IT Service Management (ITSM) products and technologies including ServiceNow, Remedy and Computer Associates
• End user service portals and service catalogs
• Single sign-on (SSO) and Identity Management (IDM)
• Understanding of end user technologies and trends, including desktop application packaging, image management (SOE), productivity tools, asset management, BYOD
• Monitoring tools such as Spectrum, Solar Winds, Ehealth, Netbrain, Nagious, Zabbit, Zenoss
• Asset Management tools such as SNOW, LanSweeper, ITCM
• Infrastructure technologies such as Cisco ACI, NetApp, Red Hat Open Stack, and Chef
• Excellent interpersonal, organizational, customer service, communications, and presentation skills
• Ability to serve as a technical mentor to others and guides less experienced engineers and technicians in resolving complex problems