Procom is searching for a Sr. Tools Architect for a contract opportunity in Dallas, TX. The role will support the technologies deployed within the company and provide tool-related services for internal and external customers. The successful candidate will manage a small/medium-sized design team and design large complex architectures, strategies, and specific solutions.
Requirements
- Bachelor Degree in Computer Science or equivalent experience
- 10 - 15 years of relevant experience
- ITIL v3
- Exposure to Open Stack
- Project and/or supervisory experience
- Excellent verbal, written communication and presentation skills
- Experience with VoIP and QoS
- Experience with ITSM, network, storage, security, and cloud Management Tools
- Mobile Device Management ā Zenprise/XenMobile
- Citrix Virtual Client Services and virtual application delivery
- IT Service Management (ITSM) products and technologies including ServiceNow, Remedy and Computer Associates
- End user service portals and service catalogs
- Single sign-on (SSO) and Identity Management (IDM)
- Understanding of end user technologies and trends, including desktop application packaging, image management (SOE), productivity tools, asset management, BYOD
- Monitoring tools such as Spectrum, Solar Winds, Ehealth, Netbrain, Nagious, Zabbit, Zenoss
- Asset Management tools such as SNOW, LanSweeper, ITCM
- Infrastructure technologies such as Cisco ACI, NetApp, Red Hat Open Stack, and Chef
- Excellent interpersonal, organizational, customer service, communications, and presentation skills
- Ability to serve as a technical mentor to others and guides less experienced engineers and technicians in resolving complex problems