Client Success ⭐️ [España]

We are building the best Growth team in the world at Product Hackers. We want to be the Space X of Growth, so we are looking for the best humans with the best skills to become astronauts. The ideal candidate will help us create a scalable retention and upsell process, manage and strengthen relationships with our key clients, and maximize the value of those relationships for both the company and the client.

Requirements

• At least 2 years of experience as a Client Success
• High negotiation capacity
• Excellent communication skills
• Knowledge of businesses in different sectors and identification of opportunities
• Autodidactic character and ability to learn quickly
• Ability to prioritize and organize
• Self-management and autonomy capacity
• Responsibility and proactivity
• Winner mentality and ability to motivate the team
• Knowledge of management and organization tools: Google Drive, Notion, Pipedrive (renovation funnel, upsell funnel...)
• Technical knowledge of Data, Acquisition, CRM, and Growth
• Knowledge of Artificial Intelligence and how we can improve client opportunities through it

Benefits

• Flexible remuneration with Factorial
• Holiday pay in your Community of Autonomy and Locals
• 25 days of rest (22 working days of vacation + your birthday, December 24, and December 31)
• Reduced working hours in the summer months (July and August)
• Access to our PH School training platform!
• 500 euros budget to customize your home workspace + company laptop (a MacBook Pro)
• English classes for you and your partner to improve your English skills every week and meet your colleagues
• Product Hackers events and teambuilding
• Incentive for bringing new colleagues to Product Hackers
• Development and training plan for you to keep growing as a Product Hackers professional