Client Success Manager

The Client Success Manager ensures customers achieve their security goals with Proficio's platform and provides guidance on improving their security program for the long term.

Requirements

• 2+ years previous client or customer success experience
• Experience developing processes and managing projects in a technology-based service organization
• Experience and understanding of SIEM technology operations (Sentinel, Splunk, Elastic)
• Capable of being resilient when facing difficult situations
• Possess practiced situational adaptability in their approach in real time
• Proven ability to gain the trust of others through honesty, integrity and authenticity
• Think out-of-the-box and energize others with passion, quality and commitment
• Aptitude for technology knowledge, spreadsheet and Salesforce utilization; previous experience with project management tools (ServiceNow)

Benefits

• Lunches and fun employee activities!