Senior Site Reliability Engineer

We are seeking a Senior Site Reliability Engineer to help ensure the reliability, security, and performance of our customer-facing systems and infrastructure. This role will bridge development and operations, applying engineering principles to improve system resilience and scalability.

Requirements

• Security & Compliance: Safeguard systems against breaches and ensure compliance with PCI-DSS, HIPAA, SOC2, and other standards.
• Cloud Infrastructure: Build and maintain scalable, secure services in Azure, AWS, or GCP using cloud-native tools.
• Automation & System Admin: Automate routine tasks, manage backups, and configure servers for high availability and disaster recovery.
• Monitoring & Performance: Implement observability tools, optimize system performance, and proactively address issues.
• Incident Response: Participate in on-call rotations, troubleshoot service incidents, and lead postmortem reviews.
• Collaboration: Work closely with developers, QA, and support teams in agile environments.
• Customer Provisioning: Handle complex customer account setups in coordination with Sales and Professional Services.
• Infrastructure as Code: Champion IaC practices using tools like Terraform, Ansible, Chef, or Puppet.

Benefits

• Health insurance plan that provides coverage for a wide range of medical services
• Life and disability insurance for our employees
• Competitive salary
• Bonus or commission (according to your position)
• Best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Paid day off for your birthday
• Company holidays
• Additional paid time off