Help Desk Analyst

Seeking a Help Desk Analyst to take phone calls from the field, utilize Service Now tool, and provide excellent customer service to field engineer users. Windows Certification and experience in support of Windows and iOS based machines required.

Requirements

• 1-5 years of related working experience
• Windows Certification
• Experience in support of Windows and iOS based machines
• Knowledge of Service Now tool

Benefits

• Contract with possibility of extension or conversion to permanent employment
• Excellent customer service skills required