Real Estate & Customer Experience, Manager

At Prologis, we create intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. We're looking for a Real Estate & Customer Experience Manager to manage customer relationships and oversee move-in and move-out processes.

Requirements

• Manage customer relationships by providing clear and accessible communication of terms, conditions, and responsibilities
• Oversee move-in and move-out processes, perform inspections, and coordinate any necessary repairs or maintenance
• Anticipate customer needs to provide proactive solutions
• Identify additional revenue opportunities by demonstrating an expert understanding of Prologis value-added products and services and aligning them to customer needs
• Use technical tools to gather data/metrics and develop customer insights
• Proficient in lease analysis and lease administration skills
• Negotiate and manage service agreements to ensure safe/well maintained properties
• Prepare financial reports to ensure budget and financial goals are met for the portfolio

Benefits

• Generous total rewards package