Head of Customer Success
PrologueUnited States
Posted March 31, 2026
Full Time
About the Company
EdTech company transforming academic operations in Higher Ed.
Job Description
Head of Customer Success position at an EdTech company, requiring 10+ years of Customer Success leadership in B2B SaaS, experience managing teams through funding rounds, and a strong understanding of CS metrics.
Requirements
- 10+ years of Customer Success leadership in B2B SaaS
- 3+ years at the VP or equivalent level
- Experience managing and scaling teams through funding rounds
- Track record overseeing Customer Success orgs of 8+ CSMs
Benefits
- On target earnings between $250K - $275K
- Equity grant
- Full healthcare coverage with generous employer contribution
- Unlimited PTO
- Flexible remote-first culture
- Professional development stipend