Field Service Technician
ProMachChicago, Illinois, United States • Atlanta, Georgia, United States • Philadelphia, Pennsylvania, United States • Omaha, Nebraska, United States • Fort Worth, Texas, United States • Houston, Texas, United States • Plano, Texas, United States • Austin, Texas, United States • San Antonio, Texas, United States
Posted February 11, 2026
Full Time
About the Company
ProMach delivers best‑in‑class packaging and processing solutions for manufacturers across food, beverage, pharmaceutical, personal care, and industrial markets. Their portfolio spans the entire production line—from filling, bottling, and labeling to flexible trays, pharmaceutical handling, and robotics—providing integrated, turnkey systems that combine design/build, engineering services, and productivity software. ProMach’s focus on advanced, reliable technology and flexible, scalable solutions enables clients ranging from Fortune 500 firms to small businesses to achieve maximum uptime and operational efficiency. With a global footprint that includes manufacturing hubs in North America, Europe, South America, and Asia, ProMach combines industry expertise with a culture of innovation and customer‑centric support.
Job Description
We're looking for a Field Service Technician to provide professional service and training support to customers in the installation, start-up, and training of Brenton machines and systems.
Requirements
- Direct and assist customer personnel in the installation, start-up and training of Brenton machines and systems.
- Provide technical service support to customers when their machines are not performing
- Provide Engineering Department with accurate updates on all changes made to machines in the field.
- Be an integral part of the team for final checkout of machines assuring they are ready for shipment.
- Be technically competent, Mechanically and Electrically, with the ability to move through and edit PLC and HMI programs easily.
- Fluent in setup and operations of all three Brenton Product Lines (Case packers, Shrink Wrappers, and Fanuc Robots and Controllers).
Benefits
- Comprehensive medical/dental programs
- Life insurance
- Generous paid time off program
- Retirement savings plan with a company match