Test Center Manager

Prometric is a leading provider of technology-enabled testing and assessment solutions. The Test Center Manager serves as the face of Prometric in test centers around the world, managing facilities, financial practices, personnel, and maintaining policies and guidelines to uphold the highest standard for exam integrity.

Requirements

• High school diploma or equivalent
• Minimum of two years of customer service experience
• One year of management or supervisory experience
• Ability to communicate with candidates effectively
• Ability to learn and apply verbal and written operational instructions
• Ability to make decisions using appropriate situational judgement
• Ability to write detailed, accurate and professional reports and correspondence
• Familiar with Microsoft Windows-based computer programs and applications

Benefits

• 12 Paid Holidays Off annually based on work schedule and start date
• No selling or quotas
• Office setting environment
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
• Legal