We're Proof, a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%.
Requirements
- 2-3 years of experience in operations, risk and compliance, 1099/independent contractor management, or customer success, ideally within a two-sided marketplace or technology platform environment.
- Proven ability to conduct structured account reviews, including pattern-spotting, triage, evidence gathering, clear case notes, and sound enforcement judgment.
- Strong organizational and administrative skills, with experience in onboarding, documentation, or credentialing workflows.
- Comfortable with data and business intelligence tools (e.g., Omni/Tableau, basic spreadsheets; SQL proficiency is a plus).
- Excellent communication skills, with a focus on creating contractor-facing content.
- A collaborative mindset, with experience working cross-functionally with other teams on enablement, recruitment, or support projects.
- A detail-oriented, proactive approach with a passion for optimizing user experiences and reducing operational friction.
Benefits
- Medical, dental, vision, disability, and 401k available
- Flexible Time off and paid holidays
- Necessary equipment provided