Customer Marketing Manager

The Customer Marketing Manager is responsible for owning the customer advocacy and reference program for PROS Travel, converting measurable customer outcomes into credible market narratives, and reinforcing PROS' position in the airline industry. This role operates as an individual contributor, working closely with Sales, Customer Success, Product Marketing, ABM, Sales Enablement, and PR.

Requirements

• 3+ years of experience in customer marketing, customer success, or a closely related B2B marketing function.
• Proven experience building and managing customer reference and advocacy programs in enterprise environments.
• Strong storytelling and writing capability, with experience developing case studies, testimonials, and customer-facing content.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan