Americas Delivery Center ServiceNow - Technology Pod Lead
ProtivitiBlue Ash, Ohio, United States
Posted March 11, 2026
82000 - 138000 USD
Full Time
About the Company
Protiviti Career provides an opportunity to learn, inspire, and advance within a collaborative and inclusive culture.
Job Description
The Americas Delivery Center is seeking a Pod Lead (Manager) to join our growing technology competency. As a Pod Lead, you will oversee a team of analysts and senior analysts through multiple projects to ensure quality and efficiency.
Requirements
- Experience building ServiceNow reports and dashboards
- In-depth understanding of ServiceNow Workflows, Business Rules, Integration HUB and REST APIs
- Knowledge of web-based protocols and standards (HTML, CSS, JSON, SOAP, REST, XML)
- Leading and implementing key initiatives for multiple teams of varying size and complexity
Benefits
- medical
- dental
- vision
- FSA and HSA healthcare accounts
- life and accident insurance
- adoption and fertility assistance
- paid parental leave up to 10 weeks
- short/long term disability
- company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
- Choice Time Off (CTO) for vacation, personal needs, and sick time
- 11 paid holidays each calendar year
