Senior Experience Designer

Proto leads innovation and transformation efforts for large organizations, often through the creation of new products, services, and platforms. The work involves understanding user needs, system behavior, and technical possibilities, and using that understanding to design solutions that are coherent, usable, and grounded in real constraints.

Requirements

• Frame experience problems by translating strategic intent and open-ended opportunities into clear experience challenges, design principles, and objectives;
• Develop journeys, flows, service models, and experience frameworks that reflect real user behavior, system constraints, and organizational context;
• Lead the design of product, service, and experience concepts, and carry them through sketches, wireframes, prototypes, and pilots as appropriate;
• Mentor junior teammates and contribute to raising the overall quality, consistency, and rigor of experience work across projects;
• Present experience work to client and internal audiences using clear narratives and artifacts that support understanding and decision-making;
• Advance and strength the Experience practice by contributing to internal tools, patterns, and points of view.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan