Senior Digital Product Owner - Business Online Banking (Hybrid)

The Senior Digital Product Owner will play a crucial role in the development and enhancement of our digital banking platforms. This role involves managing and optimizing the digital experience on the business online banking platform and will manage releases on web applications, including mobile android and iOS apps.

Requirements

• Developing KPIs, analyzing product performance, specifying requirements, coordinating software launches
• Ensuring customer and internal communications are accurate and effective
• Managing and optimizing the digital experience on the business online banking platform
• Managing releases on web applications, including mobile android and iOS apps
• Collaborating with business stakeholders to define and track key product performance indicators (KPIs)
• Advancing the product vision and roadmap for digital products
• Developing product plans, vision, roadmap, and business cases to support product related investments
• Defining and Assess User-Centered-Design methodologies and research
• Supporting delivery of customer strategy within a single account servicing experience
• Conducting A/B testing and analyzing data to measure the effectiveness of new features
• Creating customer transition plans, including onboarding, training, and support materials
• Partnering with Customer Experience team to improve customer experience and develop and prioritize product requirements based on user feedback and data-driven insights

Benefits

• Paid time-off (PTO)
• Holiday (PTO)
• Health and Wellness benefits including Medical, Dental and Vision Plans
• Flexible and Health Savings Accounts
• 401(k) Retirement Plan
• Disability Insurance
• Employee Assistance Program
• Basic Life Insurance
• Company sponsored Tuition Disbursement and Loan Repayment programs
• Voluntary benefits including Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans