Assistant Manager- Business Analyst

We are looking for a talented Business Analyst to join our Business Solutions Group team in Mumbai. As a Business Analyst, your typical week might include managing health & wellness business requirements and implementation, soliciting and validating business requirement documentation, and leading brainstorming sessions with key stakeholders.

Requirements

• 7-9 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing
• At least 3 years’ experience in health insurance is required
• End-to-end knowledge of health insurance products, operations processes, and technology systems
• Proven track record of end-to-end implementation and business outcome delivery of significant insurance systems
• Ability to understand high-level processes and convert them into detailed business requirement documents
• Expertise in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights into subsequent implementations
• Effective communication and interpersonal skills
• Ability to function as an indispensable member of the team
• Passion for operating iteratively and identifying and tracking metrics to assess key processes/capabilities in pursuit of continuous improvement
• Hands-on knowledge of Confluence & JIRA, behavioral analytics platforms, BI tools and SDLC tracking tools

Benefits

• Prudential is an equal opportunity employer
• Equality of opportunity of benefits for all who apply and who perform work for our organisation
• Reasonable adjustments to support people with individual physical or mental health requirements