Head, New Business & Policy Administration
Prudential plcGhana
Posted November 6, 2025
Full Time
About the Company
We are Prudential. For Every Life, For Every Future. Prudential has been providing familiar, trusted financial security to people for over 175 years. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange.  We are served by around 65,000 average monthly active agents and more than 200 bank partners. Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets. Visit our websites for more information: Prudential plc: https://www.prudentialplc.com/ Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation
Job Description
Head, New Business & Policy Administration at Prudential in Ghana. Develop and execute strategic objectives, provide guidance on life insurance underwriting and claims management, and lead team competencies.
Requirements
- Develop and execute strategic objectives for New Business and Policy Administration functions
- Provide guidance in Life Insurance Underwriting and Claims management
- Lead and enhance team competencies
- Drive process automation and continuous improvement
- Ensure strict compliance with regulatory and internal policies
- Conduct quality control and regular audits of operational processes
- Lead digital transformation initiatives and customer experience enhancement projects
- Mentor, lead and build the capacity of the operational team
- Review client documentation, records management and communications