Senior Manager, Key Account Management

This role is responsible for the end-to-end management of assigned bancassurance partners, with a strong focus on operational execution, governance oversight, and day-to-day account delivery. The role plays a critical part in safeguarding partnership delivery by overseeing governance processes, managing operational risks, and driving effective execution of agreed initiatives and business plans.

Requirements

• Degree in any discipline
• Insurance-related and/or investment-related qualifications will be an added advantage
• Minimum of ten years' experience in banking, insurance, or financial services, preferably within bancassurance or partnership distribution environments
• Proven experience in account management, operational execution, and stakeholder coordination
• Strong numerical and analytical capability
• Meticulous, with the ability to perform effectively under pressure
• Strong stakeholder and client management skills, with the ability to engage senior internal and external stakeholders
• Solid understanding of bancassurance products and end-to-end operational processes
• Strong governance awareness, risk sensitivity, and attention to detail
• Ability to manage multiple priorities and deliver results in a fast-paced environment
• Strong business and commercial acumen, with structured problem-solving skills and the ability to translate complex issues into clear, actionable insights
• Demonstrated experience in developing high-quality management presentations, with strong presentation skills and the ability to build clear, compelling narratives for senior management and partners
• Background in management consulting or consulting-style roles will be a strong advantage
• Self-motivated, proactive, and able to work with minimal supervision