PruTech Solutions offers customized IT services including application development, legacy systems management, IT service management, business solutions consulting, program/project management, and managed services.
We are looking for a Support Analyst to join our team via Contract-to-Hire for 6 months. As a Support Analyst, you will be responsible for resolving client support issues, analyzing support tickets, and escalating issues to the development team. You will work alongside the development team to understand software enhancement requests and contribute to product testing.