Reporting into the Production Services Team lead (US) in New York, this support role covers the day-to-day support of operations technology platforms, working in collaboration with global stakeholders and regional teams.
Requirements
- Unix/Linux skills including Shell/Perl scripting
- Strong database knowledge – SQL/Sybase/Oracle
- Prior experience of BPS (Broadridge) is strongly desirable
- Basic knowledge of programming languages – JAVA or C++ will be plus
- Knowledge of the Financial Services Industry
- Hands-on IT support experience & knowledge of Middle Office systems, Settlement systems will be highly advantageous
- Knowledge of scheduling tools – Autosys
- Experience of functional/technical support / investment banking environment desirable
- Experience of monitoring software and maintaining/improving rule bases
- Hands-on experience of using tools such as Remedy or Service Now - Desirable
- Working within ITIL standards and structured, formal environments - ITIL qualifications – Beneficial
- Hands on support knowledge of middleware tools (MQ, Tibco) will be a plus