Senior Support Analyst - Associate
Options GroupNew York, New York, United States
Posted February 28, 2017
Full Time
About the Company
World Networking Services Inc provides recruitment, staffing, professional services and consulting globally since 1998.
Job Description
Reporting into the Production Services Team lead (US) in New York, this support role covers the day-to-day support of operations technology platforms, working in collaboration with global stakeholders and regional teams.
Requirements
- Unix/Linux skills including Shell/Perl scripting
- Strong database knowledge – SQL/Sybase/Oracle
- Prior experience of BPS (Broadridge) is strongly desirable
- Basic knowledge of programming languages – JAVA or C++ will be plus
- Knowledge of the Financial Services Industry
- Hands-on IT support experience & knowledge of Middle Office systems, Settlement systems will be highly advantageous
- Knowledge of scheduling tools – Autosys
- Experience of functional/technical support / investment banking environment desirable
- Experience of monitoring software and maintaining/improving rule bases
- Hands-on experience of using tools such as Remedy or Service Now - Desirable
- Working within ITIL standards and structured, formal environments - ITIL qualifications – Beneficial
- Hands on support knowledge of middleware tools (MQ, Tibco) will be a plus