Senior Application Support Analyst - (Middle & Back Office - BPS (Broadridge)

The Senior Application Support Analyst role is responsible for providing day-to-day support for operations technology platforms, working in collaboration with global stakeholders and regional teams. The role requires a self-starter with a strong understanding of programming concepts, service level delivery, and financial services industry concepts. The analyst will be responsible for identifying problems, crafting and implementing solutions, and providing continuing support for existing applications and infrastructure.

Requirements

• Unix/Linux skills including Shell/Perl scripting
• Strong database knowledge – SQL/Sybase/Oracle
• Prior experience of BPS (Broadridge)
• Basic knowledge of programming languages – JAVA or C++ will be plus
• Knowledge of the Financial Services Industry
• Hands-on IT support experience & knowledge of Middle Office systems, Settlement systems will be highly advantageous
• Knowledge of scheduling tools – Autosys
• Experience of functional/technical support / investment banking environment desirable
• Experience of monitoring software and maintaining/improving rule bases
• Hands-on experience of using tools such as Remedy or Service Now - Desirable
• Working within ITIL standards and structured, formal environments - ITIL qualifications – Beneficial
• Hands on support knowledge of middleware tools (MQ, Tibco) will be a plus